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Getting Started with UCBackup

Opening a UCBackup Account

  1. Read the Service Agreement.
  2. Go to the Shopping Cart.
  3. Log in to the shopping cart and select Other IST Services.
  4. Select the UCBackup service type:
    • IST UCBackup. This is for workstation and laptops.
    • IST UCBackup Server. This is for servers.
    Cost announcement on 6/11/2007: The cost for UCBackup has been reduced to $0.30/GB per month. This rate will be automatically applied starting June 1, 2007, which you should see on your July 2007 billing. 
  5. Fill in ALL fields. Any unanswered question may delay the registration. Note the following:
    • Order Contact = Primary User for UCBackup Service.
    • Technical Contact = Your Technical Contact for UCBackup Service.
    • Item Information = Any additional information about your system.
    • Preferred node name = If your system uses DHCP or if you expect the system/user to move then provide then you can provide a name for your backup service. If you do not provide one then either your hostname or the user's name is used.
    • Technical contact CANNOT opt out of receiving weekly reports.
    NOTE: If your department has a technical team that supports your computers and backups then please coordinate your registration with them. They may want certain information in the registration. The IST UCBackup Team is NOT part of your department and will process the information as provided.
  6. Submit the order if you have authorization otherwise click on "Hold Order for review". This will automatically send an email to your department's reviewers but you may also want to sent them an email concerning this order.
  7. Once the registration is processed then the user or technical contact will received an email from with the login/configuration information. NOTE: It is NOT recommend that you proceed to the steps below until you received the login/configuration information.
    • Download the Tivoli Storage Manager (TSM) Client. See the Software & Manuals page.
    • Install the Tivoli Storage Manager (TSM) Client. See the TSM Client Installation page.
    • Configure your TSM client settings. Configuration instructions can be found in the manuals on the the Software & Manuals page.

NOTE: Please discontinue the use of the paper application. If you have submitted one by that method it will still get processed until April 30, 2007. Also if you have submitted and application via the old method do NOT order it again via the above method as this will cause you to open multiple accounts.

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