Windows System Administration, Bronze Package

SERVICE DESCRIPTION
Description:	The Enterprise Windows Team offers server administration services for servers located in the Data Center. Bronze package includes business hours support.
Service link:	http://ist.berkeley.edu/is/platforms/windows/sysadmin/
SLA link:	http://ist.berkeley.edu/files/WindowsSysAdminBronze.pdf
For:	department
Charges:	recharge
Costs:	$80.00 per month Billed as 'IST Windows Bronze Support'
Contact:	TAM Request Form

System administration at the Bronze level includes set up, support and patching of the operating system, monthly monitoring, security, standard firewall, guaranteed response window of 4 business hours and support hours from Monday to Friday, 8am to 5pm.

Related links

Windows System Administration, Bronze Package