UNIX Systems Administration, Silver Package

SERVICE DESCRIPTION
Description:	The Enterprise UNIX Team offers server administration services for servers located in the Data Center. Silver package includes extended business hours support.
Service link:	http://ist.berkeley.edu/is/platforms/unix/sysadmin/
SLA link:	http://ist.berkeley.edu/files/UnixSysAdminSilver.pdf
For:	department
Charges:	recharge
Costs:	$800.00 setup; $320.00 per month
Contact:	Technical Account Management (TAM),

System administration at the Silver level includes set up, support and patching of the operating system, monthly monitoring, security, standard firewall, and support hours from Monday to Friday, 7am to 7pm.

Related links

UNIX Systems Administration, Silver Package