UNIX Systems Administration, Gold Package

SERVICE DESCRIPTION
Description:	Server administration for UNIX servers located in the campus Data Center.
Service link:	http://ist.berkeley.edu/is/platforms/unix/sysadmin/
SLA link:	http://ist.berkeley.edu/files/UnixSysAdminGold.pdf
For:	department
Charges:	recharge
Costs:	$800.00 setup; $640.00 per month
Contact:	Technical Account Management (TAM),

System administration at the Gold level includes set up, support and patching of the operating system, monthly monitoring, security, standard firewall, and 24 x 7 support.

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UNIX Systems Administration, Gold Package