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UNIX Systems Administration, Bronze Package

SERVICE DESCRIPTION

Description:

The Enterprise UNIX Team offers server administration services for servers located in the Data Center. Bronze package includes business hours support.

Service link:

http://ist.berkeley.edu/is/platforms/unix/sysadmin/

SLA link:

http://ist.berkeley.edu/files/UnixSysAdminBronze.pdf

For:

department

Charges:

recharge

Costs:

$640.00 setup; $160.00 per month

Contact:

Technical Account Management (TAM),

System administration at the Bronze level includes set up, support and patching of the operating system, monthly monitoring, security, standard firewall, and support hours from Monday to Friday, 8am to 5pm.
UC Berkeley UC Berkeley CIO Campuswide IT Service Providers
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