SQLServer Service, Gold Package

SERVICE DESCRIPTION
Description:	The Gold package provides application developers 3 environments for developmen, QA and production. Production support 24 x 365 (including holidays) and 40 hours ongoing annual DBA support.
Service link:	http://dba-services.berkeley.edu/services/mssql
SLA link:	http://ist.berkeley.edu/files/DatabaseGold.pdf
For:	department
Charges:	recharge
Costs:	$693.00 per month Extra 10 GB of database space and backups: $70 per month
Contact:	Technical Account Management (TAM),