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Services for Staff

Wireless Network Service (Airbears)

AirBears provides wireless network service at various campus locations. Connect to the campus network from any computer equipped with a wireless card using IEEE standard 802.11b technology. A CalNet ID is required to use the service. Guest accounts are also available.

AFS

AFS (Andrew File System) is a distributed networked file system that integrates with the desktop environment and works on all major platforms.

Antivirus Software

The UC Berkeley campus's site-licensed and supported anti-virus software for Windows and Macintosh.

Application Vulnerability Assessment

Risk assessment for campus web applications (BETA-March 2008)

bSpace

bSpace is the online collaboration and learning environment supported by Educational Technology Services (ETS). This system provides the campus with a set of tools that support teaching and learning activities, as well as cross-campus collaboration.

Calendar: CalAgenda

Online electronic calendar service for faculty and staff at UC Berkeley.

CalHPC - High Performance Computing Cluster Service

CalHPC provides support for high-performance Linux computing clusters hosted in the campus Data Center. Cluster management is provided by the Scientific Cluster Support (SCS) group of the Lawrence Berkeley National Laboratory (LBNL).

CalMail

Campuswide email and webmail service supported by IST.

CalMail Mail List Service

Campus-wide email mail list service supported by IST

CalNet for Developers

Resources for developers of campus applications that need to interact with the campuswide CalNet authentication and directory services.

CalNet Identity Management Services

Campus Identity management infrastructure offers secure central authentication and directory services.

More information on CalNet Services are available on the CalNet wiki.

Campus applications which use IST identity management services, such as the CalNet ID and passphrase (Kerberos) and the Central Authentication Service (CAS) must abide by CalNet's Terms of Service which have been reviewed and approved by the Campus Information Security and Privacy Committee and the Identity and Access Management Steering Committee.

Campus IT Policy Consulting

Campuswide consultation and assistance with development, interpretation, and enforcement of policies related to the use of campus technology services and resources. A service of the Office of the CIO (OCIO).

Campus IT Policy Website

Campuswide IT policy and privacy information for technology developers, users and resource administrators.

Communications Consulting

Consulting on data and voice communications services.

Computer Labs

PC and Macintosh computers are available at several locations around campus for general use and class instruction.

DHCP & Dynamic DNS Service

The campus DHCP (Dynamic Host Configuration Protocol) service automates the process of configuring devices for operation on the campus wired network by providing dynamic assignment of IP addresses and other network parameters.

The dynamic DNS service works with the campus DHP service so that the hostname assigned to a device using DHCP is updated in real time so that it refers to the dynamic IP address assigned by the DHCP server to the device.

Enterprise Data Warehouse

EDW consolidates data from multiple sources in support of campuswide decision-making and related information needs such as reporting, analysis, and planning.

Ergonomics@Work

Promotes ergonomics in campus work environments through workshops, consultation and coordination of the campus network of departmental computer workstation evaluators. A service of University Health Services.

IST Service Desks

IST provides support both online and in person. See the Service Desks section of this website.

IT Communications

The Communications group in the OCIO Technology Program Office supports the IST and Technology at Berkeley websites. It also produces UC Berkeley iNews and the Berkeley Computing and Communications newsletter, IT news for and about the campus. In addition the Communications group provides general communications services on behalf of IST and the Office of the CIO.

IT Policy

Approval to access electronic communications.

Knowledge Base

Online knowledge base with Frequently Asked Questions (FAQ) about IST services.

Legal Downloads at UC Berkeley

UC Berkeley has a partnership with iTunes for music download service.

Museum Informatics Project

MIP is a collaborative effort at the University of California, Berkeley to coordinate the application of information technology in museums and other organized, nonbook collections.

Requesting UCB Hostname for Externally Hosted Websites

If you are hosting your website with an off-campus service, you may request a UC Berkeley domain name by submitting this Off-Campus Hosting Checklist form.

Salesforce Jump-Start

A one-week consulting service to implement Salesforce

Salesforce Service

UCB's partnership with Salesforce to offer customer relationship management and cloud computing services to the campus.

Security Host Vulnerability Assessment

Risk assessment for network-connected hosts.

Security Incident Response

IST's System and Network Security office notifies users or departmental security contacts of systems at risk or that have been compromised; assists law enforcement agencies with security requests while protecting privacy; and enforces campus minimum standards where necessary.

Security Intrusion Detection

Detection of hosts that have been compromised.

Security Policies

Computer and network security information and resources for the campus.

Security Training and Education

Training opportunities and educational resources on computer and network security.

Software Central

Software downloads for UC Berkeley faculty, staff, and students, including email client software, other Internet applications, security applications such as firewall and antivirus, and other utilities.

System Center Configuration Manager Service

A comprehensive change and configuration management solution for the Windows platform.

Technical Account Management

TAM serves as the single point of contact for campus customers seeking IST services. TAM will manage customer relations and coordinate engagements between IST campus departments. See Technical Account Management on this website.

Technology Sales & Services for Campus

The Scholar's Workstation is an on-campus resource for computer-related hardware, software, peripherals and supply purchases.

Telephone Service

To Order phone sets, new phone lines, add phone lines or request phones moved or a change in service go to the IST Shopping Cart.

UCBackup

The UCBackup service provides centralized workstation backup support for the UC Berkeley campus over the campus network. This service is available for Windows, Mac OS, and many Unix workstations.

Virtual Private Network (VPN) Service

Allows CalNet ID–authenticated users to connect to the UC Berkeley network from outside of campus, as if they were on campus, and encrypts the information sent to the network.

Voice Mail (Cal Voicemail)

Voice mail and unified communications (email, fax) services for the campus.

webcast.berkeley

UC Berkeley video and podcasts for courses and events. Service offered by Educational Technology Services in partnership with IST.

Windows Coldfusion Web Farm Service

The Windows Coldfusion Web Farm service is intended for campus customers needing a redundant, highly-available and secure environment for hosting their Coldfusion applications.

Windows Desktop Security Software

Host Encryption Software: Windows EFS support for CalNetAD member computers or Pointsec full-disk encryption for Windows desktops or laptops. For more information and other encryption options see http://kb.berkeley.edu/kb1267.

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