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Campuswide consultation and assistance with development, interpretation, and enforcement of policies related to the use of campus technology services and resources. A service of the Office of the CIO (OCIO).
Campuswide IT policy and privacy information for technology developers, users and resource administrators.
Consulting on data and voice communications services.
Promotes the strategic investment of campus IT resources through offering financial management and technology acquisition services. A service of the Office of the CIO (OCIO).
IST provides support both online and in person. See the Service Desks section of this website.
The Communications group in the OCIO Technology Program Office supports the IST and Technology at Berkeley websites. It also produces UC Berkeley iNews and the Berkeley Computing and Communications newsletter, IT news for and about the campus. In addition the Communications group provides general communications services on behalf of IST and the Office of the CIO.
Online knowledge base with Frequently Asked Questions (FAQ) about IST services.
As approved by UC Berkeley's Chief Information Officer, Technology Program Office staff will act as Project Manager for enterprise-wide projects. TPO is also available to provide consulting to campus project managers. These services can range from reviewing project plans and other documents to facilitating planning sessions or lessons-learned sessions.
OCIOSTA provides professional technology-acquisition support to the campus. It provides direct support to campus managerial staff who are responsible for strategic technology implementations, works closely with Procurement Services, and maintains ongoing contacts with major technology vendors. A service of the Office of the CIO (OCIO).
TAM serves as the single point of contact for campus customers seeking IST services. TAM will manage customer relations and coordinate engagements between IST campus departments. See Technical Account Management on this website.