The IST DBA group offers complete packages for campus applications which include:
- Server hardware and system administration
hosted in the state-of-the-art data center with redundant power.
- SAN storage, database subnets, and firewalls.
- Database software licensing,
and database administration, monitoring, support, and consulting
to maintain optimum database performance.
Because of our extensive experience in database administration,
we are able to offer professional support at affordable recharge rates.
We keep costs low by efficiencies created by sharing infrastructure.
Our experienced DBAs maintain high standards for secure and robust databases.
You can supplement your internal resources
while offloading the burden of daily database administration.
The Open Systems DBAs have decades of experience
in managing databases of all sizes and activity levels.
The following database packaged services are offered to support your database needs:
- Oracle: Silver, Bronze & Custom Service Packages.
- Microsoft SQL Server: Gold, Silver, Bronze & Custom Service Packages.
- MySQL: Silver, Bronze, Basic & Custom Service Packages.
- PostgreSQL: Silver, Bronze & Custom Service Packages.
Database service packages include:
- Gold Service:
DBA support hours 24x365.
Redundant hardware in QA and Production.
3 database environments: Development, Quality Assurance, and Production.
40 hours of annual DBA time.
- Silver Service:
DBA support hours Monday-Friday 7am-7pm.
Includes scheduled changes off-hours, no holiday coverage.
3 database environments: Development, Quality Assurance, and Production.
32 hours of annual DBA time.
- Bronze Service:
DBA support hours Monday-Friday, 8am-5pm.
No off-hour changes and no holiday coverage.
3 database environments: Development, Quality Assurance, and Production.
12 hours of annual DBA time.
- Basic Service:
DBA support hours not included.
1 database environment.
- Custom Service:
Support, hardware and DBA time can be customized for your application.
For more information, please contact IST's
Technical Account Management.
For more information about Database Service Packages,
please see the
Infrastructure Services Catalog
or contact IST's Technical Account Management.
