This service provides monitoring of systems infrastructure and application availability, and facilitates faster responses and coordination to address operational issues affecting Berkeley Campus systems. This service can tie stand-alone monitoring solutions together to create an integrated, unified monitoring solution that provides situational awareness and automated internal notification rather than relying on end-users to notify IT service providers of problems. This meta-monitoring operating software suite serves as the unifying tool to aggregate data and provide unified response and reporting, with the overall goal of improving the availability of infrastructure services and systems for the campus community.
Service details
| Service Owner | Berkeley IT | Campus IT Infrastructure | Network & Data Center Services |
| External recharge rate | No cost (centrally funded service) |
Service category
Quick Links
Contact
- Phone:(510) 643-9697
- Email:
- Support hours:Monday-Friday, 8 a.m.-4 p.m.
Eligibility
- Faculty
- Staff