DOCS Home
Latest News: We've opened up a 2nd location for hardware repair drop off at the ASUC Student Store, downstairs in Room 156 at the Scholar's Workstation. PLUS we've extended hours for drop-off and pick-up, now from Monday-Friday 9:00a-4:30p.
Departmental On-site Computing Support (DOCS) provides computing support to campus departments at their sites on a recharge basis. The DOCS service is intended for departments that do not have their own local support staff, do not have enough computers to warrant hiring a full-time support person, or need supplemental or more expert technical help.
The goals of DOCS are to assist clients in analyzing their computing needs, setting up their computing environment to meet those needs, and keeping their computing environment up and running through regular preventive maintenance and on-site troubleshooting (see DOCS brochure [PDF]).
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Services:
- Monthly Subscription - Server and site administration, maintenance and troubleshooting support for Windows and Apple servers, desktops and laptops
- Hourly Projects - Hourly projects available to any department needing additional assistance
- Hardware Support - Warranty and out-of-warranty hardware support
- Signing Up:
To sign up with us, send email to docs@berkeley.edu or call us at 643-3272.
- Client Resources: We have a help desk for our clients as well as links to useful resources elsewhere on the Web.
- About DOCS Staff: We can turn your PCs and Macs into tools that you use rather than as equipment that you have to set up, upgrade, and maintain.
Copyright 2007 The Regents of the University of California.
Updated 2009-03-31.